To perform an HP system recovery in Windows 10, first power off your computer. Disconnect all peripheral devices and cables that are attached to your computer, except the keyboard, mouse, power cord, and monitor, if applicable. If necessary, power on your computer and remove any discs in any media drives. Then power off your computer. Power on your computer. In Windows, select the Start button. Enter HP Recovery Manager and select it from the results. If prompted by a User Account Control, select Yes to continue. Under Help, select Windows Recovery Environment. Select OK to reboot into the Windows Recovery environment. Select Troubleshoot, and then select Recovery Manager. If you have any files on the hard drive you
would like to keep, you must back them up at this point. Select the option to Back up your files first. If you do not back up your files, they will be permanently deleted by the recovery process. Select Next. Select the Auto Selection option To have Recovery Manager automatically identify the files to back up. Alternatively, you can select the User Selection option to manually choose the files and folders to back up. Select Next. Select the types of files to back up, and then select Next. Recovery Manager identifies all files to back up. When prompted to choose where you want to save the backup, insert a USB drive or external hard drive
into any available USB port on your computer. You can also use a blank CD or DVD if your computer has a media drive with write capabilities. Select the drive to save your files, and then select Next. Select Next to copy your personal backup files to the selected drive. The files finish backing up to the drive. Remove the personal backup drive or disc from the computer. Select Next. With the files backed up, Select Recover without backing up your files, and then select Next. Select Next. System Recovery erases all contents on the hard drive and then restores the drive back to its original factory image. This includes reinstalling all original software and drivers. The recovery preparation completes. Follow any prompts to restart the computer. System recovery might install software that was previously installed on your computer. With the software installation completed, the computer restarts. Follow the onscreen prompts to complete setting up Windows. With Windows setup complete, connect any peripheral devices and cables that were previously disconnected. To complete setting up your computer, HP recommends following these remaining steps. First, connect your computer to the Internet. Run Windows update to get the latest updates and security patches for your computer. Set up and install any security software. Make sure to update the software to get the latest version and virus definitions. Install any other applications. Copy any personal backup files that were saved during the recovery process to your computer.